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Shockett1
Level 1: Joiner
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on ‎23-06-2019 09:33

on ‎23-06-2019 09:33

Why is my bill going up 3 times the amount?

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MI5
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‎23-06-2019 09:36 - edited ‎23-06-2019 09:39

‎23-06-2019 09:36 - edited ‎23-06-2019 09:39

@Shockett1 

This isn’t customer service and we can’t see your bill I’m afraid. 

Please check the breakdown in your MyO2 or call 202 for help http://www.o2.co.uk/

 

Possible cause help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152202 Posts
  • 651 Topics
  • 29007 Solutions
Registered:

‎23-06-2019 09:36 - edited ‎23-06-2019 09:39

‎23-06-2019 09:36 - edited ‎23-06-2019 09:39

@Shockett1 

This isn’t customer service and we can’t see your bill I’m afraid. 

Please check the breakdown in your MyO2 or call 202 for help http://www.o2.co.uk/

 

Possible cause help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎24-06-2019 10:31

on ‎24-06-2019 10:31

Good morning @Shockett1, I was wondering if you managed to find out more about your bill since you last posted? Did the pointers above help?

 

Welcome to the community slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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