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Shockett1
Level 1: Joiner
  • 1 Posts
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Why is my bill going up 3 times the amount?

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MI5
Level 94: Supreme
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@Shockett1 

This isn’t customer service and we can’t see your bill I’m afraid. 

Please check the breakdown in your MyO2 or call 202 for help http://www.o2.co.uk/

 

Possible cause help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143435 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Shockett1 

This isn’t customer service and we can’t see your bill I’m afraid. 

Please check the breakdown in your MyO2 or call 202 for help http://www.o2.co.uk/

 

Possible cause help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
  • 5434 Posts
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Good morning @Shockett1, I was wondering if you managed to find out more about your bill since you last posted? Did the pointers above help?

 

Welcome to the community slight_smile

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