Billing issue
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on 14-01-2021 18:44
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14-01-2021 18:53 - edited 14-01-2021 18:54
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14-01-2021 18:53 - edited 14-01-2021 18:54
It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-01-2021 18:59
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on 14-01-2021 19:01
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on 14-01-2021 19:01
contact O2
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
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on 14-01-2021 19:55
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on 14-01-2021 20:02
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on 14-01-2021 20:02
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