Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 3
Registered: ‎14-01-2021

Sim only prices

It appears that the sim only prices for existing customers are higher (through upgrade) than for new customers (through o2 website). If that’s correct then surely that’s poor form.
Posts: 117,533
Topics: 575
Solutions: 16,493
Registered: ‎04-04-2012

Re: Sim only prices

@Hughie 

No, not correct.

Everyone pays the same.

Make sure you are looking at upgrades and not tariff change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎14-01-2021

Re: Sim only prices

Cheaper on uswitch than direct to o2. Eg 12 month 10gb per month is £8 on uswitch and £17 direct or am I missing something ?
Posts: 117,533
Topics: 575
Solutions: 16,493
Registered: ‎04-04-2012

Re: Sim only prices

@Hughie 

U Switch isn't O2.

They are discounting the cost to generate sales.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎14-01-2021

Re: Sim only prices

Yip, realise that but so what ?
Posts: 117,533
Topics: 575
Solutions: 16,493
Registered: ‎04-04-2012

Re: Sim only prices

@Hughie 

What's your point?

Every one who buys direct from O2 pays the same.

Everyone who buys elsewhere will pay the elsewhere prices.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)