cancel
Showing results for 
Search instead for 
Did you mean: 

Phone bill

Stac3y
Level 1: Joiner
  • 5 Posts
  • 5 Topics
  • 0 Solutions
Registered:

I would like my phones back 

till the 29th next week as they have a bar and will

pay the outstanding balance next week 

Message 1 of 7
815 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 79: Lord of the Boards
  • 44041 Posts
  • 262 Topics
  • 1893 Solutions
Registered:

@Stac3y 

You can reach the Payment Management team on 0800 902 0217 free from any UK landline and most UK mobile networks.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

View solution in original post

Message 2 of 7
810 Views
6 REPLIES 6

pgn
Level 79: Lord of the Boards
  • 44041 Posts
  • 262 Topics
  • 1893 Solutions
Registered:

@Stac3y 

You can reach the Payment Management team on 0800 902 0217 free from any UK landline and most UK mobile networks.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Message 2 of 7
811 Views

madasaf1sh
Level 79: Lord of the Boards
  • 13260 Posts
  • 91 Topics
  • 3348 Solutions
Registered:

@Stac3y 

 

Every post you have made on this forum is about the same thing, so you know the answer is always going to be speak to o2...  But going on your history they might not reconnect you this time... 

As @pgn said you need speak to o2...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 7
800 Views

Enlli
Level 70: Enigma
  • 10730 Posts
  • 112 Topics
  • 1973 Solutions
Registered:

@madasaf1sh Well spotted. I make it 4 missed 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 7
794 Views

jonsie
Level 94: Supreme
  • 98567 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

Why oh why do you have a contract phone

You should never have cancelled the direct debit in the first place

You may find O2 will now insist you pay off the remainder of the outstanding debt

Message 5 of 7
775 Views

Cleoriff
Level 94: Supreme
  • 134238 Posts
  • 845 Topics
  • 7624 Solutions
Registered:

@Stac3y 

First post like this was made in May 2023. Quite obvious you have issues maintaining payments!

Veritas Numquam Perit

Girl in a jacket
Message 6 of 7
765 Views

jonsie
Level 94: Supreme
  • 98567 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

And no response from any of the threads from @Stac3y 

Guessing she already knows what to do rather than posting the same plea

Message 7 of 7
756 Views