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Phone bill

Stac3y
Level 1: Joiner
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I would like my phones back 

till the 29th next week as they have a bar and will

pay the outstanding balance next week 

Message 1 of 7
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pgn
Level 78: King of Kings
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@Stac3y 

You can reach the Payment Management team on 0800 902 0217 free from any UK landline and most UK mobile networks.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

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Message 2 of 7
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pgn
Level 78: King of Kings
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@Stac3y 

You can reach the Payment Management team on 0800 902 0217 free from any UK landline and most UK mobile networks.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Message 2 of 7
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madasaf1sh
Level 79: Lord of the Boards
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@Stac3y 

 

Every post you have made on this forum is about the same thing, so you know the answer is always going to be speak to o2...  But going on your history they might not reconnect you this time... 

As @pgn said you need speak to o2...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 7
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Enlli
Level 70: Enigma
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@madasaf1sh Well spotted. I make it 4 missed 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 7
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jonsie
Level 94: Supreme
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Why oh why do you have a contract phone

You should never have cancelled the direct debit in the first place

You may find O2 will now insist you pay off the remainder of the outstanding debt

Message 5 of 7
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Cleoriff
Level 94: Supreme
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@Stac3y 

First post like this was made in May 2023. Quite obvious you have issues maintaining payments!

Veritas Numquam Perit

Girl in a jacket
Message 6 of 7
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jonsie
Level 94: Supreme
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And no response from any of the threads from @Stac3y 

Guessing she already knows what to do rather than posting the same plea

Message 7 of 7
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