Bill

201 · ‎24-06-2024

Hi, I paid my over due bill this morning but my service has been cut off. I keep being emailed to say I need to pay £0 so not sure how to correct

MI5 · ‎24-06-2024

@201

It can take up to 48 hours to reconnect.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎24-06-2024

@201 If you want to avoid problems like this in the future, set up a Direct Debit.

I DO NOT WORK FOR O2

Oxonian · ‎25-06-2024

@Bambino wrote:
@201 If you want to avoid problems like this in the future, set up a Direct Debit.

@201

Please see Guide: How to Pay Your Bill (Airtime & Device Plans) ! 👍

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