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Bill

Lianna
Level 1: Joiner
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on ‎01-04-2020 10:54

on ‎01-04-2020 10:54

I have just recieved my bill which is due to come out on the 15th. It is higher than my previous bills. Why is this?
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MI5
Level 94: Supreme
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on ‎01-04-2020 10:57

on ‎01-04-2020 10:57

@Lianna 

Full breakdown in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 66: Unequalled
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on ‎01-04-2020 10:57

on ‎01-04-2020 10:57

Have you gone over your call allowance?
Have you sent any MMS messages?
Have you fallen foul of a premium message scam?
If the last one, some help:
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...
http://www.payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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