Phone

Joe01 · ‎01-04-2020

All my bills are paid on my phone yet for some reason my phone has been blocked for 2 week now and I can’t contact them this is really frustrating. What do I do?

O2James · ‎01-04-2020

You could try with Skype if you have it

You could try Skype on 0800 032 1402 if the usual numbers are busy

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

MI5 · ‎01-04-2020

@Joe01

Have you checked for network issues O2 Service Status ?

It could also be a phone or sim fault. Try your sim in another device to see if it works or not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎01-04-2020

You have to persevere with CS. Try Skype

You could try Skype on 0800 032 1402 if the usual numbers are busy

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

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