on 15-03-2020 18:09
15-03-2020 18:12 - edited 15-03-2020 18:13
15-03-2020 18:12 - edited 15-03-2020 18:13
We don't know sorry.
Check your MyO2 or call customer service Guide: How to find help & contact O2
Some possible help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here Guide: Tips to avoid unexpected charges on your bill
on 15-03-2020 19:14
on 15-03-2020 19:14
on 16-03-2020 14:30
Is the bill far in excess than you expected? If so you need to check myO2 for details of where the extra charges arose from - remember premium rate numbers etc MMS message can all add to your bill. If it's down to useage contact O2 and ask for a spending cap to be put in place.
on 16-03-2020 14:40
on 16-03-2020 14:40
In case It's due to you sending MMS then take a look at this guide Guide: Accidental MMS Sending and How to Avoid it
You should be able to check if you look in My O2
Veritas Numquam Perit
on 16-03-2020 17:50
on 16-03-2020 17:50
on 16-03-2020 17:53
on 16-03-2020 17:53
on 16-03-2020 17:55
on 16-03-2020 17:55
on 16-03-2020 18:00
on 16-03-2020 18:00
on 16-03-2020 19:06
on 16-03-2020 19:06