Re: Bill

Jeff4 · ‎06-11-2020

Is it possible to get my call list for the last six days?

MI5 · ‎06-11-2020

Follow this guide then look at recent charges on the left hand side pane Guide: How do I get to the 'Download Bill' page?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎06-11-2020

@Jeff4

Only calls you have made will be on your bill, and the only way to get this is from your handset's call log.

Calls received wont be available, again apart from on your handset's call log

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Jeff4 · ‎06-11-2020

I can only get up till the 31st October

Jeff4 · ‎06-11-2020

It’s outgoing calls.

Jeff4 · ‎06-11-2020

Tried all of that.

MI5 · ‎06-11-2020

@Jeff4

Did you look here ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jeff4 · ‎06-11-2020

Yes nothing there. My bill is 2nd to 2nd and it’s only going up to 30th October

jonsie · ‎06-11-2020

Once you click on recent charges you need to use the drop down list at the top of the page

All calls made will appear there

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎06-11-2020

My bill is the 18th and I can see calls after that so it may need a few more days to update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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