Bill paid

Anonymous · ‎25-04-2016

I have paid my bill but I still cant use my phone, cant call, text or use internet. Any suggestions?

Cleoriff · ‎25-04-2016

Yes you need to contact customer services http://www.o2.co.uk/contactus

They may have barred your account

Veritas Numquam Perit

MI5 · ‎25-04-2016

It does sound like your account has a block on it - was the bill paid late?
If you only paid today you will have to wait 24 hours or call cs as above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎25-04-2016

Normally an overdue account is unblocked once a payment is cleared but it can take 48 hours when the system does it automatically. If the bar is still on the account in the morning give them a call.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎26-04-2016

How are you getting on today @Anonymous is your phone still blocked?

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