Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Failing security check with carphone warehouse

tried to get the S7 on a monthly contract with carphone warehouse and they said i failed their security checks and that i shoud contact o2. I contacted o2 and they said to contact carphone warehouse.. anyone experienced this issue?

Screen Mirroring on the S7 edge

Scroll down from the home page, select the v top right, select Quick Settings at the bottom then it will search for the smart TV.

Resolved! Sim only declined with the reason "velocity decline" after issues entering passport details

Hi, my first post I was after some advice as to what to do in my situation I went into the o2 store today to apply for a 30 day sim only, went through entering the information. I was then asked for my Passport and Driving Licence number, which no pro...

Resolved! Bespoke SIM only deals?

Hi,We have unlocked handsets and are looking for30 day SIM only pay monthlyHaving looked at the deals on offer, none seem to fit our usage patterns (light use)so I would like to know whether there is a customisation option, rather than buying a stand...

50% extra data on big bundles for all customers

Just seen this https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/ might be some help to some one To get 50% extra data on top of your standard Big Bundle tariff allowance for two months you will be entitled to 50% extra UK data on top of your standar...

Resolved! Going from pay and go to montly, big mistake

Hi guys i went from pay as you go to monthly and as soon as the switch had taken place i got all sorts of charges from premium services i didnt sign up too, about ten different ones and the only help 02 could offer was more or less none, saying it wo...

Resolved! 30gb upgrade after 12months?

Hello, as I was looking through upgrade options I got to one that said 30gb unlimited texts and minutes and 12 month upgrade but then I couldn't see anymore details on this. I don't want to pay extra if this may not actually be the case.Thank you, St...

Resolved! Monthly pay.

Hello, I want ask You which documents I need to take phone in Monthly Pay tariff.

Enforcement and Termination notice

As you might or might not be aware, I cancelled my plan under the 14 days cooling off period.All well and good however I received a letter this morning headed 'Enforcement and Termination notice'. It then goes on to say that in accordance with clause...

Resolved! big bundles shift

Hi guysI am on 10 pounds big bundle tarriff and I want to change to 20 pounds bundle. But I want to do it effective from today and not waiting till the end of the month allowance on the 10 bundle, any body can help me with that?should I cancell my 10...

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