Solved: Re: Bill overdue

Anonymous · ‎25-08-2016

Hello I have an over due bill of £59 (2 months contract ) and my phone was cut off Bout a week n a bit ago when I was 28 over , I can make a payment later but not all of it , will I get phone use back?

MI5 · ‎25-08-2016

When is that due?
If not due for 14 days you should be OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎25-08-2016

Only when the full debt is paid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-08-2016

Even though the other 28 has just came up today ?

MI5 · ‎25-08-2016

When is that due?
If not due for 14 days you should be OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-08-2016

Due 7th September

Anonymous · ‎25-08-2016

So for next 14 days I need to pay the other half or it get cut off again?

Bambino · ‎25-08-2016

@Anonymous You owe money on an overdue bill. What do you think should happen?

I DO NOT WORK FOR O2

MI5 · ‎25-08-2016

@Anonymous wrote:
So for next 14 days I need to pay the other half or it get cut off again?

Yes mate. That is correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-08-2016

@Anonymous If you only pay some of the overdue payment you won't be reconnected even though you think you will. You need to pay the full amount then there will be a reconnection fee as well

Anonymous · ‎25-08-2016

How'd u no

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