Solved: Bill notification by text

Anonymous · ‎21-12-2016

I used to get a monthly text advising me of my next bill payment and account. This seems to have stopped - any ideas why and how I can get this facility reinstated?

jonsie · ‎21-12-2016

Check your marketing preferences in My O2 or you can call customer service.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎21-12-2016

Check your marketing preferences in My O2 or you can call customer service.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎21-12-2016

This should be automatic unless you have opted out for some reason. I get a text and an email from O2. Follow the advice above by checking via My O2 http://www.o2.co.uk/myo2...and to contact customer services use this link http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎21-12-2016

You won't get any texts off o2 if you're opted out of marketing contact.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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