Solved: Re: Bill barred imei

Anonymous · ‎23-01-2018

If you don't pay the airtime bill but still pay the handset payments will the handset imei still get barred?

MI5 · ‎23-01-2018

No, not immediately, but they will disconnect your account and charge you a reconnection fee.
If you fail to pay the full contract termination fees (usually delivered after a couple of months of non payment) they will likely bar the phone then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-01-2018

No, not immediately, but they will disconnect your account and charge you a reconnection fee.
If you fail to pay the full contract termination fees (usually delivered after a couple of months of non payment) they will likely bar the phone then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-01-2018

I have paid my bill
I am aboard
I think my phone been barred
Can you please in do it

MI5 · ‎23-01-2018

@Anonymous wrote:
I have paid my bill
I am aboard
I think my phone been barred
Can you please in do it

Sorry @Anonymous this isn't customer service.

You will need to contact them directly.

Try live chat http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-01-2018

You will need to contact customer services @Anonymous...Borrow a phone or you could use live chat

Number from abroad are here https://www.o2.co.uk/contactus

Veritas Numquam Perit

Marjo · ‎24-01-2018

Welcome to our forum @Anonymous and @Anonymous.

Please take a look at the advice above from our helpful members and let us know if you have any further questions we could help with.

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