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Phone restrictions will not let me call out

Mzpiwi
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Please can an advisor urgently call me. My phone has been barred with no reason, my bill has been paid. It has not worked for over 24 hours, I need my phone for emergencies!

I cannot call customer services from my phone as it won't let me !

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MI5
Level 94: Supreme
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Registered:

@Mzpiwi 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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