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Phone barred

AUR0102
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello

 

We paid our bill 10 days ago and the phone is still barred

Can this please be addressed asap as we need access to text 

 

Thank you kindly

Francesca

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Enlli
Level 68: Extraordinaire
  • 8533 Posts
  • 60 Topics
  • 1755 Solutions
Registered:

Best speaking to Payment Management 

You can get in touch with our Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.

 

 

 

Payment Management opening hours:

 

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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