Bill Query

[JohnMayne]

I have been charged 3 times for sending text messages to somewhere called Vanuatu or somewhere like that. I know nothing about these messages and have certainly not sent them as I am quite vigilant when it comes to this. Can I get any further details from O2 as to when I am supposed to have sent them?

[gmarkj]

They should either be on your bill, or in your recent charges @JohnMayne 

See if this guide helps:

Guide: How do I get to the 'Download Bill' page? 

And more guides that might be of help

Guide: How-to guide for My O2 

Guide: Tips to avoid unexpected charges on your bill 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Accidental MMS Sending and How to Avoid it