Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ear buds for £1

Hi, I done an upgrade just over a month ago and it said after 28 days I'd get a text with a link to claim the galaxy ear buds for £1 as part of the deal for purchasing the new S23 Ultra but with I haven't received anything. Thanks

Resolved! feeling harassed by o2

I had a call from someone claiming to be from o2 on 02922646382. They wanted to give me a discount for poor service and a free tablet? They would not take no for answer and forced me to hang up.

Resolved! Phone bill

I would like to change my billing date

Resolved! When my contract is finish

I want to know when my contract will finish

Resolved! SIM suddenly stop working while abroad

Recently moved from virgin media. We are abroad. Suddenly, SIM not working

Resolved! Payment

Need longer to pay

Resolved! Cancel contract from overseas without access to my O2 sim.

I am overseas, but I don't have access to my new O2 sim, so I can't receive any codes via my mobile number. I'm not likely to be back in the UK anytime soon. Is there any way I can cancel my contract? I've had the contract for a number of years, but ...

Resolved! Sim only deal

HiI've seen a deal for £8 a month SIM only deal, 12 month contact 15GB data How do I switch to this?

Pre contract aggrement in my name.

Hi there, took out a contract with O2 on the 22nd of this month. I got my PAC from vodafone, later got a message saying port in was unsuccessful. Same again after calling in store. Called back in store and the shop worker got talking to support as to...

Additional lines

I have been with o2 for years and I have three lines, I recently tried to get another one for my son it’s easier for us as a family to have all our contracts in one place, got through the application and it was refused, the message said you have reac...

O2

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