Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Direct debit

Did you recieve my Direct Debit mandate

Resolved! Bills

please can you confirm that my service is running normally as I received a letter dated the 4th April saying that my service was going to be suspended? please can you confirm you have received the payment that I promised. kind regards, Peter Anderson

Resolved! Extras

Hi I haven’t cancelled my extras yesterday and today it was added to my bill how can I cancel it? I don’t want Disney plus to pay or it ?

Resolved! Data usage

Why does my phone use data to listen to songs I’ve purchased long before joining o2

O2 Open

HelloI just upgraded to a S22 Ultra and I work at asda so I can get o2 Open discount. Last time I didn't use it as I had Disney plus. This time I applied for it and got my discount. But as I go to apply it I get warning that I already have a discount...

Resolved! £20.73 abroad charge?

Just returned from 4 day trip to France,have 12gb sim only deal,i have notification of £20.73 added for abroad use? What is this? I have o2 travel bolt on? Thank you

Claim free chromebook on s22 plus

I've just upgraded two handsets was told it had a chomebook to claim with it, whenever I look to claim it says its closed and that's for older phones. Does any one have a link please ? Thank you

Resolved! Transferring phone number to new monthly sim contract

Hello, I want to transfer my old phone number from a pay as you go contract to a new phone on a pay monthly sim contract. I'm not sure how I go about doing this. Any help is appreciated. Tia

Resolved! Bill

Hi I need your support to pay my April bill

Resolved! Swapping number

My phone was supposed to swap numbers from my previous network provider by 6pm tonight but I am still not updated can anyone help?

O2

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