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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237460 Views
  • 2 replies
  • 2 kudos

Resolved! Mms text charge

I have been charged for a MMS text but I am not aware of sending one and how do I turn off that feature? ThanksIan

Resolved! My debts

Hello i have 5 devices on my name, how i can find all my debts? When I asking o2 just give me each one I want now how much i own debt all devices? You have my name address you can tell my all accounts please i lost phone no more have information abou...

Resolved! Recently ported my number to O2 now IMessage not working

I recently moved across to O2 and moved my number across with it. However, IMessage refuses to activate now. I have tried speaking to Apple support where we have reset network settings etc. I’ve confirmed that I can send/receive international SMS mes...

JAGOW123 by • Level 1: Joiner
  • 563 Views
  • 1 replies
  • 0 kudos

Resolved! O2 roaming in Guernsey

I went to Guernsey and understood that all data and calls were as per Europe…. But then got charged for calls made to local numbers…. Why is this?

Resolved! Order status complete but...

Hi, so 2 days ago i have placed an order online selecting click&collect as it showed the phone can be collected anytime from the store. 2 days later i checked the status of the order and it says complete but i didn't get any email or text or anything...

SHVDY by • Level 1: Joiner
  • 1892 Views
  • 1 replies
  • 0 kudos

Resolved! Scammer

Keep getting this number phone me and my wife, The phone number is 07714 720306 IT IS AN O2 NUMBER….. trying to force us into whiskey scams and then threatening us if we don’t with violence and making personal accusations and that they’ll post it on ...

Resolved! Calls about 40%discount

HelloI've been receiving calls about a 40% discount and the offer is only for today. Is it safe or it's fraud?Many thanks Vanessa

Vanessa19 by • Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Resolved! help. View my bill online

I cannot see my bill. I am logged in and going round in circles as it keep asking me to log in again!

Resolved! Transfer of ownership gone wrong

I have had so many issues with O2 and am beginning to loose hope. 2 weeks ago I had my phone stolen (it was in my mums name). I have then taken out a new device plan and new contract with a temporary number in store and the guy in the shop who sold m...

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