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Boycie
Level 1: Joiner
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on ‎10-06-2020 09:16

on ‎10-06-2020 09:16

Hi 

i want to know how i can stop my daughter using gambling site as she has got herself in to a lot of debt 

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MI5
Level 94: Supreme
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on ‎10-06-2020 09:18

on ‎10-06-2020 09:18

@Boycie 

You need to apply an age restriction to the account.

Call O2 to apply it Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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on ‎10-06-2020 09:38

on ‎10-06-2020 09:38

@Boycie

Sorry to hear this, but here is some additional advice:

Just to add your daughter should also contact GamStop and self exclude from the gambling sites, this will then stop her depositing money and being able to gamble.

https://www.gamstop.co.uk/

She might also want to have a look at a bank account that can block Gambling transactions, such as Monzo and Starling Bank.

Help is out there and hopefully your daughter will be able to use this to help.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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