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Apple watch 5 no data

Tammy2
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on ‎07-05-2020 17:17

on ‎07-05-2020 17:17

I upgraded my apple watch sim yesterday by adding an apple watch 5 recieved it today but when i try to connect it its says theres a problem ref code 04 i cant contact 202 as they are not accepting calls i have reset it twice still saying the same please help
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MI5
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on ‎07-05-2020 17:29

on ‎07-05-2020 17:29

@Tammy2 

Customer service need to remove your old watch from your account Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Tammy2
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on ‎07-05-2020 17:32

on ‎07-05-2020 17:32

How do i get them to do this as i cant ring them theres no option when calling 202 just for lost or stolen phones
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MI5
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on ‎07-05-2020 17:34

on ‎07-05-2020 17:34

Just choose any option to get put through.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Tammy2
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on ‎07-05-2020 17:34

on ‎07-05-2020 17:34

Ok thank you i will try that thank you for your replies slight_smile
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MI5
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on ‎07-05-2020 19:37

on ‎07-05-2020 19:37

You're welcome 😊
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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