Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
My 24 moth contract ended in January and I received a letter from O2 saying I was being moved to a lower (Refresh) contract. However this reduction has never appeared in my bills despite the letter saying it would automatically do so. Who do I contac...
I'm going around in circles on this impossible web site, how do i contact someone about returning an accessory item. For a communications company its so disapppinting that a navigatable website can't be constructed, its so badly thought through. I've...
Hi There, I am new to O2 and received an email about the Disney + offer with the £2.00 per month off your plan even if you are an existing Disney Customers, as I am. How do I get the discount that they refer to, as the only option I have is £5.99 sub...
Sadly due to the effects of the pandemic I have been laid off and I am unable to pay my bill which has had all calls diverted to payment line and the data cut off.This as you can imagine is hindering my job search.The tedious thing is it not able to ...
I want to upgrade my contacts
Morning all, I have just renewed my sim only contract which i do when the 'extra' runs out. last time i got 3 months prime video, which was fine as i done this over chat, this time i have 6 months prime, but i cant remember where you can go to so tha...
I’ve paid my bills for this month therefore I can’t understand why this has been taken out of my account
Hi there, I want to take out a SIM only monthly contract. I'm looking at the 100GB unlimited deal you have for £20 per month. I have a freind who works at O2 - is it still possible to have the staff friends and family discount applied to the SIM only...
I tried finding a solution to this but couldn't find one in the previous posts.So I bought a pay monthly SIM last month and opted to have a direct debit set up.When the payment got deducted I noticed that I had been charged £20 twice by direct debit ...
How do i log on for a livechat conversation
