Log in to your My o2 account either in the app or the website.
It will then say if you are eligble to upgrade, and what offers there are for you
@Any.
If those are not suitable then you can call the upgrades team on one of the numbers in the link below:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
