Solved: Re: Apple store

Paulina94 · ‎02-02-2022

Hello, I have problem with Apple store payments . I’m with o2 and I have main payments on Apple store o2 mobile number and I can’t delete coz is Unable to Remove There is an active subscription on this account that requires at least one payment on file, but I don’t know what active subscription I have . How to check and delete this ? Thank you

MI5 · ‎02-02-2022

@Paulina94

O2 just bill what Apple advises so you need to cancel with Apple first.

https://support.apple.com/en-gb/billing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-02-2022

@Paulina94

O2 just bill what Apple advises so you need to cancel with Apple first.

https://support.apple.com/en-gb/billing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Paulina94 · ‎05-02-2022

@MI5 thanks, I already found solution. I cancel my all active payments on Apple store and was worked.

MI5 · ‎05-02-2022

Yes, exactly that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Apple store

O2 advising Airtime Plan is much higher than norma...

Terminate contract

Setting up myo2

Mobile Plan to Include Apple Watch 9

Sim card