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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Changing from direct debit to card for payments

Just wondering how I can change from paying by direct debit to paying with a credit card. I've saved my credit card details on my account. Can I just cancel the direct debit with my bank and payments will automatically switch to my card?

Gardener by • Level 1: Joiner
  • 6558 Views
  • 7 replies
  • 0 kudos

Can I upgrade and keep sim

I have 2 pay monthly contracts 1 is due upgrade but I want to carry on using the sim and order a 4g laptop. Can upgrade but keep both my phone sims

Resolved! Final bill

Can't seem 2 settle my final bill

Martin18 by • Level 1: Joiner
  • 1118 Views
  • 5 replies
  • 0 kudos

Resolved! My phone

I can’t pay my phone till Friday as I was short paid and my mum needs her phone too

Stac3y by • Level 1: Joiner
  • 521 Views
  • 1 replies
  • 0 kudos

Resolved! Cruise abroad

Hi, I'm off on a cruise this summer and want to help limit my spends. Some of the place's I might pass on the ship are not included in o2 travel so prices are very high. How do i add a roaming spend cap and if i do will this limit the amount I can sp...

dgboss10 by • Level 2: Apprentice
  • 1465 Views
  • 3 replies
  • 0 kudos

Resolved! Mms text charge

I have been charged for a MMS text but I am not aware of sending one and how do I turn off that feature? ThanksIan

Resolved! My debts

Hello i have 5 devices on my name, how i can find all my debts? When I asking o2 just give me each one I want now how much i own debt all devices? You have my name address you can tell my all accounts please i lost phone no more have information abou...

Resolved! Recently ported my number to O2 now IMessage not working

I recently moved across to O2 and moved my number across with it. However, IMessage refuses to activate now. I have tried speaking to Apple support where we have reset network settings etc. I’ve confirmed that I can send/receive international SMS mes...

JAGOW123 by • Level 1: Joiner
  • 729 Views
  • 1 replies
  • 0 kudos

Resolved! O2 roaming in Guernsey

I went to Guernsey and understood that all data and calls were as per Europe…. But then got charged for calls made to local numbers…. Why is this?

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