Apple Watch Data 08 error code 5 daya

[damij]

Have changed my 2 Apple Watches. My first one set up fine; my second one has been stuck on error 08 (…..please allow 24hours for activation…..) for the past 5 days. Reset/unpair etc doesn’t change anything, and O2 have said there’s a reset stuck on the data plan sync and will be resolved within 24hours….which they’ve been saying now for 3 days each time I get an update. 
Help? 
thanks

[oamobile]

Thank you @pgn and @O2Georgina .

I missed O2Georgina's DM at the weekend as it went in to my junk. I replied earlier today, just checking O2Georgina works during the week?

Many thanks

[pgn]

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@oamobile wrote:

Thank you pgn and O2Georgina .

I missed O2Georgina's DM at the weekend as it went in to my junk. I replied earlier today, just checking O2Georgina works during the week?

Many thanks

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Not today, and there is no schedule for the rest of the week yet - but @O2Emma is on today from 3pm for the rest of the afternoon/evening. Hopefully she can pick up where O2Georgina left off, @oamobile?

[oamobile]

Great, thank you @pgn. Hope to hear from @O2Emma

[O2Emma]

Hi @pgn  I will pick this up thanks.

Hi @oamobile I will send you a private message to look into it for you.

[O2Emma]

Hi @O2Sarah- Can you look into this for @oamobile please.

[O2Sarah-]

Thanks @O2Emma 

@oamobile I will send you a private message to see what's going on. 

[Eddyred99]

Hi, I’m having the same issue on my watch. Code 08. I have phoned support twice, but keep getting pushed from customer services and sales and back again. No one seems to know what the reference 08 means. Can anyone help me?

[Eddyred99]

@pgn 

[Cleoriff]

@Eddyred99I'll tag @O2Sarah- for you. She is on from 8am tomorrow and will send you a private message

[pgn]

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@Eddyred99 wrote:

@pgn 

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While you wait for Sarah-'s reply tomorrow morning, a little digging throws up this nugget, just in case (from the 3 forum):

"We recommend that you have a strong password that is a combination of upper and lower case letters, numbers, and special characters but avoid beginning the password with characters like / ! ” £ $ | \ . My[O2] supports these, but it seems to be causing an issue when this info is passed onto the smartwatch  pairing system."

Worth a check ...?