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Apple Watch Data 08 error code 5 daya

damij
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Have changed my 2 Apple Watches. My first one set up fine; my second one has been stuck on error 08 (…..please allow 24hours for activation…..) for the past 5 days. Reset/unpair etc doesn’t change anything, and O2 have said there’s a reset stuck on the data plan sync and will be resolved within 24hours….which they’ve been saying now for 3 days each time I get an update. 
Help? 
thanks

Message 1 of 34
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O2Lisa
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Hi @Greebo89, I'll message you privately and look in to this for you. 

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Message 11 of 34
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Paulwattam
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Hi @O2Lisa, I have the same error code 08 on my Apple Watch ultra. Please could you help?

Message 12 of 34
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pgn
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@Paulwattam wrote:

Hi @O2Lisa, I have the same error code 08 on my Apple Watch ultra. Please could you help?


Too late for an advisor now, @Paulwattam - but @O2Sarah- is on in the morning, keep an eye out here after 8am. Good luck!

Message 13 of 34
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O2Sarah-
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Thanks for the tag @pgn 

@Paulwattam  I will send you a private message to look into this. 

Message 14 of 34
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Paulwattam
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FYI, never heard anything back on this. I hear it’s a much larger problem. Would be nice to get some proper information from o2 as to whether a fix is on the way…

Message 15 of 34
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gmarkj
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Did you not get a message from Sarah then @Paulwattam ?
Let's see if @O2Ryan can provide some help...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 16 of 34
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O2Ryan
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Thanks for the tag ill send a private message over now.

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Message 17 of 34
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oamobile
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Hi, I have the same problem with Apple Watch Ultra. 3 weeks of trying to get it resolved with 202 and no one seems to be able to help. Any assistance would be greatly appreciated 

Message 18 of 34
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pgn
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@oamobile wrote:

Hi, I have the same problem with Apple Watch Ultra. 3 weeks of trying to get it resolved with 202 and no one seems to be able to help. Any assistance would be greatly appreciated 


@O2Georgina is on from 8am Saturday, @oamobile - watch for a Private Message bout it later.

Message 19 of 34
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O2Georgina
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Thanks for the tag @pgn 

@oamobile  I will send you a private message now

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Message 20 of 34
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