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Apple Watch Data 08 error code 5 daya

damij
Level 1: Joiner
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Have changed my 2 Apple Watches. My first one set up fine; my second one has been stuck on error 08 (…..please allow 24hours for activation…..) for the past 5 days. Reset/unpair etc doesn’t change anything, and O2 have said there’s a reset stuck on the data plan sync and will be resolved within 24hours….which they’ve been saying now for 3 days each time I get an update. 
Help? 
thanks

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MI5
Level 94: Supreme
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@damij 

Your old watch needs to be removed from your account.

I'll ask @O2Lisa to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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damij
Level 1: Joiner
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Hi, thanks for help….my other Watch swapped over fine though? I’ve had 2 watches on 2 plans for a while. It’s just my second watch that’s troubling. 

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O2Lisa
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Thanks for the tag @MI5.

@damij I'll message you privately and look in to this for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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