Anyone used o2 switch up

[Pla567]

Anyone used the o2 switch up service yet? I’ve just added it on my second line. Easy or a pain?!

[pgn · Accepted solution]

Take a read of this, @Pla567 

https://community.o2.co.uk/t5/Welcome-News/Introducing-O2-Switch-Up-Swap-phones-whenever-you-want/m-...

[Pla567]

Thanks I read it.

I just rang the store to be told you have to wait 3 months? I’ve never heard this in all the conversations I’ve had?

[pgn]

Store is wrong, @Pla567 - @Martin-O2 can you help please?

[pgn]

And until @Martin-O2 responds, here is the official line, @Pla567:

https://www.o2.co.uk/help/pay-monthly/o2-switch-up-faqs

Good luck with the store manager 😖

[Pla567]

I thought this also, obviously the lady didn’t know what she was on about. 
any idea how it works with regards to devices that are weeks away? For example the 14 pro max has a lead time of 4 weeks, do you pre order them or hope for the best a store has them?!