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Another broken promise

Anonymous
Not applicable

on ‎16-03-2017 16:17

on ‎16-03-2017 16:17

On the 14th of march I spoke with Curjinder,
He promised to call me back at 1pm on the 15th.

This didn't happen and I have just wasted 3 hrs of my time going along to the 02 store where they didn't help me at all only to put me through to CS advisor who also didn't help at all.

An amazing waste of time and lots of lies.

Please call me ASAP so we can finally get this sorted.

Thanks

Damian


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Anonymous
Not applicable

on ‎16-03-2017 16:36

on ‎16-03-2017 16:36

unfortunately this is a customer forum so nobody will call you from here.

 

what is the issue and we can see if we can help?

Message 2 of 4
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎16-03-2017 16:41

on ‎16-03-2017 16:41

@Anonymous

The only contact methods are here http://www.o2.co.uk/contactus

Please try early morning between 8-8.30am for the best chance of getting through quickly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎16-03-2017 17:00

on ‎16-03-2017 17:00

@Anonymous This is not customer service. The information you need is in the link provided by @MI5

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