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Another Belfast shambles

Anonymous
Not applicable
For two weeks I have had minimal or zero coverage in the area. Were. I work . Two days ago I was told this. Would be fixed . As I figured. This was more B.S. . Appalling and totally unacceptable. I will be looking to terminate.
Message 1 of 21
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Anonymous
Not applicable
I have the same issue in my locality. Base Station(s) running beyond capacity.

Call o2 who say they have no plans to do anything about it. What is the point of giving 5gb of data if you can't use it.

O2 getting worse
Message 11 of 21
1,654 Views

Anonymous
Not applicable
Agree with that surely if there is too many people trying to connect they should look at putting in more cell sites
Message 12 of 21
1,650 Views

Anonymous
Not applicable
Sorry to say Damien1 that o2's answer these days is if you don't like it shove off to another network.

The Old o2 went when Telefonica took over.
Message 13 of 21
1,647 Views

Anonymous
Not applicable
Get the impression your not to happy nick 😞
Message 14 of 21
1,642 Views

Anonymous
Not applicable
Hi Damien1.

Signal here getting progressively worse from an already poor start. When you try to talk to o2 you just end up banging your head against a brick wall.

If it wasn't for the fact that Vodafone customer service was so dreadful I would tell o2 to shove their contract where the sub doesn't shine.

The large discount and freebies added on are of no use if you can't use it.
Message 15 of 21
1,639 Views

Anonymous
Not applicable
True mate
Message 16 of 21
1,635 Views

japitts
Level 9: Fired up
  • 301 Posts
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Registered:

Only a thought, and I've no idea about the coverage situation in your local area, but...

 

There are other networks beyond Vodafone & O2. Just because you don't want to be on VF and you're having problems with O2, does not eliminate all your options... assuming you can't wait for O2 to resolve the issues in your area.

 

I would suggest PAYG SIM from another network (I can think of 2 in particular, without naming names) and maybe try those out before committing.

 

Just a thought.

Message 17 of 21
1,613 Views

Anonymous
Not applicable
Hi japitts and Thank you for your post.

Sadly here it is ONLY Vodafone and o2 both on poor 2g signals. EE, T Mobile and Three have no indoor signal at all and patchy outdoor.

So I am bazookered lol
Message 18 of 21
1,611 Views

Anonymous
Not applicable

Can I suggest if you are having network issues that you download and use the TU GO application that has been developed by O2.

 

This application receives calls and text messages to your device via Wi-Fi, therefore you will not miss any further calls.

Message 19 of 21
1,596 Views

Anonymous
Not applicable
Hello T Jordan and Thank you for your post.

Yes fully aware of TuGo and also fully aware of its flaws. Sadly TuGo caused more problems than it solved. It is notoriously unreliable. Texts would get lost. Calls wouldn't come through. Couldn't make outbound calls from home over wifi. If sending texts where signal was patchy TuGo wouldn't send either.

So you options are somewhat limited.
Message 20 of 21
1,593 Views