Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New O2 Refresh Contract - No Signal - Cancel but keep phone?

Hi there I moved house two years ago and had to say goodbye to O2 because of awful service coverage. According to the network coverage map, O2 had apparently done work in the meanwhile, and with good indoor and outdoor coverage now showing, I ordered...

Resolved! contract finish

ok my contract finished yesterday on the 20th and my last bill is on the 22th.. after 22th what happens how do i tell them i dont want to add another contract?

Resolved! sik n tired now...beyond a joke!!

i am about to blow a fuse a very short fuse... not only is my fone knackered has been for around 5 mnths now, sik of taking it back in to o2 shop and after a couple of weeks caboom its broke agian with exact same faults...using all my data by updatin...

Resolved! Changing tarriff

Hi, just wondering, if I upgrade my tarriff will that change my bolt ons too? I currently have a discount set and I don't want to lose it!

Resolved! Can Someone Help ? :P

Hi Guys, I recently reset my Nokia Lumia 520 to change the main email adress so that i could sort out My Family settings ( Pointless Feature ) So that i could Download apps. After reseting my phone my internet will not work i have 1GB a month on cont...

Resolved! Ordered new iphone 5s but it has not been recognised as upgrade so now have 2 contracts!!

In all the haste to order online on friday morning, I signed into my account and ordered the new iphone. Thankfullly it is coming on Monday, but now another contract has appeared in my online account and it hasnt registered it as an upgrade. Obviousl...

Resolved! Customer care number doesnt work

Hi, I have been trying to contact O2 customer care in order to get an upgrade. Number are :1. (+44) 844 809 0202 - Call doesnt even get established.2. (+44) 880 097 7733 - Same response as above3. (+44) 800 028 0202 - same response as above. I'm also...

Upgrade early/buy out contract

My contract runs out in February, but I've bee told I can pay £120 to upgrade early to the iphone 5s on Friday.However, my contract has always been in my mums name so whenever I phone up they have to speak to her. I want to change this to my name.So....

Resolved! consumer rights regarding faulty phone

hello about 2 months ago I bought a samsung galaxy s4 on contract through an o2 store.One of the features I got it for was the ability to connect the phone to the tv and watch movies/ netflix etc on the tv.However my phone is not able to do this for ...

Resolved! Cost of text and data in Spain

If I send a text in Spain how much will it cost? And as I have I iphone can I set it up not to get roaming charges but sill send send text messages over iMessage or what's app?

O2

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