Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! direct debits????

do you have to pay by direct debit? or do you get stung with a levy every month for paying cash? i know other companys do sting you with anything upto a fiver a month if you pay by card or cash thanks

Resolved! O2 Rewards Scam

Text received from O2UK earlier today:O2: Fancy some extra credit? Or a new accessory?Help yourself. With your O2 Rewards. But they won't be around forever.From 2 October, your O2 rewards will expire two years after you save them. We'll always let yo...

Resolved! Poor Network

Hi Is anyone else having serious issues with calls being dropped within the DY area. This has been happening to me and other people I know for the last month now. I feel like I keep being fobbed off by O2 as every time I speak to them they tell me th...

Resolved! Have I been conned ???

Hi guys, on 12 July I phoned O2 to get a contract set up, told the boy that threw my work that I would get O2 open code and he told my that I would get 30 percent off my bill, which was around £10, so took the contract, went in to shop to get my open...

Resolved! Jamster scam, how do I recover my money?

I've been scammed of £15 each bill by Jamster.co.uk, how can I recover my cash as I've never subscribed with them?Is there a Fraud department at O2 to help me with this?

Erroneous bar put on phone - but not by O2...

Hi, On 11th of September my Samsung Galaxy S3 was barred (although some days passed before this came to light). I was not given any advance notice of this. When trying to make calls an on-screen message flashed up stating something like: Cannot conne...

Resolved! Keeping my phone choices.

Ok, so at the end of my contract, if I am happy with the phone I have, can I choose to just stick with the phone I've got, but instead just upgrade my actual contract? For example, I could go from 1Gb to 2Gb of data?

Resolved! outgoing text message charges

Hello. I have been looking at both mine and my sons bills and we have both been charged for an outgoing text we never sent/received. The number is 0013106830959. I have checked my phone and I have no record of a text being sent nor received to this n...

Resolved! Spam Messages: can I get my money back?

I have recently been receiving spam messaged from 69877. At first I just deleted them without reading them. However, today I read one that stated I am subscribed at £3 per week. I texted stop and received confirmation. Though I fear this is a scam to...

Resolved! Access voicemail from abroad

Help I am in Lisbon. I have a voicemail and I cannot access it. Which number do I ring and how do I find out my PIN number?

O2

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