Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Close account?

How do I close my 02 account? I'm moving to giffgaff as o2 is so expensive for the service (none) I receive.

Resolved! Planning to move my number

I have been with O2 since '08 and think that they were a great company. Albeit that for the duration of this time I have suffered horrific indoor signal reception. Well, they've sold of their broadband and their email service close down real soon. Th...

Resolved! Pay Monthly?

Hi.I am soon to leave O2 and rang to cancel on 3rd Sept, giving one month notice as contract was up for renew on 6th Oct but no longer needed. I was told the phone would be switched off on 3rd Oct with final bill coming later on.I received my last au...

My Blackberry

I have had nothing but problem's with my blackberry, I have tolarated it for way over a year (longer). My children have blackberry's they don't have problems with thiers, they have looked at mine and there is defiantiantly something not right, I lose...

Resolved! To return a phone

Hey all,how do I find out how to return a phone by post?? I was sent a link to the O2 website but couldnt see it. Please help IJ

Resolved! New tariff

I am wanting to change my tariff but it says it will not start until 19th September 2033 ??

Resolved! How to cancel my "My O2" online account

Hi at O2, I'm no longer resident in the UK, nor do I have any plans on returning in the future. I have an old (still active) Pay & Go number I no longer need, that I would like cancel. I would also like to terminate my "My O2" online account, as I wo...

Resolved! Need my barring taken off my phone

Ok I have paid my bill on Wednesday and I was able to use my phone, till I got a bar activated on the Thursday I then went to the bluewater shop where I was assured that the bar would be lifted with a maximum of 24 hour so I have patiently waited and...

o2 network state

Seems where i live (West Yorkhire) o2 really are terrible. Where i work 3g randomly dies, and they know about it as their status says there is high demand in the area. Said that for 6 month now and nothing has changed. So has another area that i go t...

Resolved! Payment towards bill in advance

Hello all,Gonna have a big bill next month due to roaming. Can I pay towards it now prior to receiving the bill so the generated bill is smaller?

O2

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