Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Selling my iphone?

I am on a 24 month contract and recently upgraded to an iphone 5, however i am struggling to make ends meet and need to sell my iphone to pay some bills - can i sell my phone and still keep my contract? i would buy a iphone 4 to use? would the phone ...

Resolved! advance line rental?

Hi, wonder if anyone can assist please. I recently changed my iphone 4 to an iphone 5. My old monthly contract was for £21.99 and the new tarriff is £27 per month. For info I changed to the new tarriffmid-month but on the day the upgrade was availabl...

Resolved! Copy of a phone call possible?

Hi everyone, this is my first post so go easy on me. Basically without going into too much detail, I have been falsely accused of something. It is not a police matter but I want to clear my name. I made a phone call in July to someone and the details...

Resolved! Keeping a Pay & Go Account Active

Hi. I've had the same UK mobile number for over 10 years, but this summer switched to O2 from T-Mobile. I live in the States, so sometimes will go for a while without using my UK mobile. I have received conflicting information from various O2 reps (t...

Resolved! Add extra handset

Can you add an extra handset to your account? IE upgrade a handset while in contract without taking out an extra contract?

50 free minutes international calls

Hi there. Maybe somebody can tell me how can I set up 50 free international minutes, pls?

Resolved! O2 chat

Hi, has anyone here had any problems with O2 chat not understanding what you want?Well i have. I went online and asked if was possible to block a phone from working. Sounds straight forward, or so i thought. I posted a very expensive phone back to th...

Resolved! PAC Code Transfer/My O2 not updated

Hi, I had my phone number transferred from Vodafone to O2 today. My problem is that my phone was already registered to My O2 and now when I log in, it says there is a problem and still refers to the old phone number. I just did the online chat thing ...

Resolved! Account for a sim that was never activated

About 5 months ago give or take, i set up a new contract (through carphonewarehouse), I never actually activated/used the sim card, I put a different 02 sim card of mine into the phone that I got with the contract. The e-mail address that I receive '...

Resolved! Changing from Pay Monthly to Pay as you Go

I arranged to change from Pay monthly to Pay-as-you-Go a month ago because I was going to be away in New Zealand for four months (didnt want to use the phone during that time but wanted to keep the same number for my return to the UK).I gave 30 days ...

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