Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moved number to new sim and tariff, account displays wrong number

Hi I purchased a new Nokia 625 with a new sim after upgrading from an old Nokia 6500, this morning I transferred my old number to the new sim and all appears fine on the phone but I went login to "my account" on the o2 sign in page, it's still displa...

Resolved! Please reduce Call Rates to Philippines

My wife and I have been a very loyal PAYG O2 customers for almost 6 years now. Most (99.9%) of our 3rd party calls are international calls to mobiles in the Philippines. We feel that the people calling the countries like India, Singapore, Hong Kong, ...

Resolved! Contract

Thinking of getting a pay monthly contract but i wondering if i do change my mind or whatever is there a cooling off period ? thanks

Resolved! Cant see my account details online

My account summary displays the following:Unfortunately you can't change your tariff at the moment.
There's a technical problem. For help, contact customer service. I can't see my details and was meant to be fixed but never has been.

Resolved! Still waiting for a refund 186£

Hey guys, i had a 12months contract on O2 but because of poor signal in my area i decided to close my account so i did at the end of the billing month in Mar2012, i did this at the O2 Sttore in central Bath, 14 St Lawrence Street. The guys in the sto...

Resolved! rewards

I have £5.50 saved from rewards, have tried to claim it for credit on my phone, but it says I don't have that amount. What am I doing wrong so I can't claim it?

Resolved! Sim swap problem

Hi, so I swapped my mobile number from a sim card to a nano card or whatever they're called so I could use it in a sony xperia m. When I go to settings>about phone>status it shows a mobile number, but one completely different to the number I swapped....

Resolved! how do you pay for the phone plan and not the airtime bill

i have an overdue phone plan payment which i cannot find out how to pay it off, i have paid £20 extra after getting advice earlier thinking it was going to come off of the phone plan but it has came out under airtime bill, i have already paid this of...

Resolved! The joke that is O2

Ok, i've been nice. I've been polite. I've ignored all sorts of **bleep** ups, but i'm done with O2 now. I am really not sure what collection of clowns operates this network but I'm sure they all have a good laugh at our expense. 1) Why, when my bill...

Resolved! Need for recuring top ups, if not number blocked

Hello Some time ago there was rule that there is need to top up phone every 6 months at least, otherwise number will be blocked forever even if there are money on it.How can I find such into?

O2

Forum Posts