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Amazon Vochers

Anonymous
Not applicable
My wife recommended me to o2 5 months ago and we still haven't received our £50 Amazon vouchers. I'll call a few times and was told they would be sent but still nothing.
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MI5
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Unfortunately we can't help with that @Anonymous

You'll have to keep on to customer service or make a complaint until it's sorted.

Details on link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 9
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MI5
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Unfortunately we can't help with that @Anonymous

You'll have to keep on to customer service or make a complaint until it's sorted.

Details on link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
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Cleoriff
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@AnonymousDid you both take contracts? If one was payg then you weren't eligible for the vouchers

https://community.o2.co.uk/t5/Pay-Monthly/O2-tell-a-friend-amazon-vouchers/m-p/1050512/highlight/true#M128444

T&C's here

https://www.o2.co.uk/termsandconditions/rewards/refer-a-friend-terms-and-conditions

Veritas Numquam Perit

Girl in a jacket
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MI5
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wrote:

@AnonymousDid you both take contracts? If one was payg then you weren't eligible for the vouchers

https://community.o2.co.uk/t5/Pay-Monthly/O2-tell-a-friend-amazon-vouchers/m-p/1050512/highlight/true#M128444

T&C's here

https://www.o2.co.uk/termsandconditions/rewards/refer-a-friend-terms-and-conditions


It's OK for the referrer to be on PAYG though.

In fact they don't even have to be an O2 customer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Thank you for checking.... Still the terms and conditions are there for them to review. Additionally, many posts on the forum appear to have the same problem with Amazon vouchers.

Veritas Numquam Perit

Girl in a jacket
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MI5
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We’ve had a few for sure wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 9
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Anonymous
Not applicable
My wife was already a pay monthly customer and she recommended me. I then took out a pay monthly contract. So no idea why we haven't received anything?
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MI5
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You should have done on the face of it.
Put a complaint in for investigation.
Try "Resolver" of the link I gave above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 9
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kiteball
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Has anyone in the community ever receive their Amazon Gift Voucher please?

We've waited over 6 months now.. 

Message 9 of 9
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