Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Anonymous
Posts: 0
Accepted Solution

Amazon Vochers

My wife recommended me to o2 5 months ago and we still haven't received our £50 Amazon vouchers. I'll call a few times and was told they would be sent but still nothing.
Posts: 116,673
Topics: 574
Solutions: 16,178
Registered: ‎04-04-2012

Re: Amazon Vochers

Unfortunately we can't help with that @Anonymous

You'll have to keep on to customer service or make a complaint until it's sorted.

Details on link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 100,570
Topics: 767
Registered: ‎14-01-2013

Re: Amazon Vochers

Posts: 116,673
Topics: 574
Solutions: 16,178
Registered: ‎04-04-2012

Re: Amazon Vochers


wrote:

@AnonymousDid you both take contracts? If one was payg then you weren't eligible for the vouchers

https://community.o2.co.uk/t5/Pay-Monthly/O2-tell-a-friend-amazon-vouchers/m-p/1050512/highlight/true#M128444

T&C's here

https://www.o2.co.uk/termsandconditions/rewards/refer-a-friend-terms-and-conditions


It's OK for the referrer to be on PAYG though.

In fact they don't even have to be an O2 customer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 100,570
Topics: 767
Registered: ‎14-01-2013

Re: Amazon Vochers

[ Edited ]

Thank you for checking.... Still the terms and conditions are there for them to review. Additionally, many posts on the forum appear to have the same problem with Amazon vouchers.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 116,673
Topics: 574
Solutions: 16,178
Registered: ‎04-04-2012

Re: Amazon Vochers

We’ve had a few for sure Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Amazon Vochers

My wife was already a pay monthly customer and she recommended me. I then took out a pay monthly contract. So no idea why we haven't received anything?
Posts: 116,673
Topics: 574
Solutions: 16,178
Registered: ‎04-04-2012

Re: Amazon Vochers

You should have done on the face of it.
Put a complaint in for investigation.
Try "Resolver" of the link I gave above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 1
Registered: ‎09-08-2018

Re: Amazon Vochers

Has anyone in the community ever receive their Amazon Gift Voucher please?

We've waited over 6 months now..