Amazon Vochers

[Anonymous]

My wife recommended me to o2 5 months ago and we still haven't received our £50 Amazon vouchers. I'll call a few times and was told they would be sent but still nothing.

[MI5 · Accepted solution]

Unfortunately we can't help with that @Anonymous

You'll have to keep on to customer service or make a complaint until it's sorted.

Details on link http://www.o2.co.uk/contactus

[Cleoriff]

@AnonymousDid you both take contracts? If one was payg then you weren't eligible for the vouchers

https://community.o2.co.uk/t5/Pay-Monthly/O2-tell-a-friend-amazon-vouchers/m-p/1050512/highlight/true#M128444

T&C's here

https://www.o2.co.uk/termsandconditions/rewards/refer-a-friend-terms-and-conditions

[MI5]

---

wrote:

@AnonymousDid you both take contracts? If one was payg then you weren't eligible for the vouchers

https://community.o2.co.uk/t5/Pay-Monthly/O2-tell-a-friend-amazon-vouchers/m-p/1050512/highlight/true#M128444

T&C's here

https://www.o2.co.uk/termsandconditions/rewards/refer-a-friend-terms-and-conditions

---

It's OK for the referrer to be on PAYG though.

In fact they don't even have to be an O2 customer.

[Cleoriff]

Thank you for checking.... Still the terms and conditions are there for them to review. Additionally, many posts on the forum appear to have the same problem with Amazon vouchers.

[MI5]

We’ve had a few for sure

[Anonymous]

My wife was already a pay monthly customer and she recommended me. I then took out a pay monthly contract. So no idea why we haven't received anything?

[MI5]

You should have done on the face of it.
Put a complaint in for investigation.
Try "Resolver" of the link I gave above.

[kiteball]

Has anyone in the community ever receive their Amazon Gift Voucher please?

We've waited over 6 months now..