@Veralou14
Your airtime bill only changes if you make calls or texts outside of your allowances Guide: Your Allowances - what is and isn't included or if you have premium rate charges on your bill.
Check the breakdown in your MyO2 http://www.o2.co.uk/myo2 for any additional costs.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
