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Airtime Bill

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AB24
Level 1: Joiner
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on ‎23-03-2021 20:41

on ‎23-03-2021 20:41

Can you please explain why my airtime bill is almost £25 a month, but if I upgrade my phone to a (marginally) better deal on data and exactly the same on minutes and messages, this would only cost me £18? As a long term customer this disappoints me! That amounts to quite a large sum over the course of a phone contract!
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jonsie
Level 94: Supreme
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on ‎23-03-2021 21:06

on ‎23-03-2021 21:06

Offers are changing all the time @AB24 

Competition with other networks and MVNO's mean they will always offer better deals for the same or less money

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 95558 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎23-03-2021 21:06

on ‎23-03-2021 21:06

Offers are changing all the time @AB24 

Competition with other networks and MVNO's mean they will always offer better deals for the same or less money

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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