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Additional payment made

Sharon_70
Level 1: Joiner
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on ‎05-11-2024 11:09

on ‎05-11-2024 11:09

Hi 

I made a pymt via my credit card to cover this months payment as the direct debit would be returned where can I see this has been received as a payment via direct debit has been made today but will be returned credit card pymt was made 31st October and showing pending on my card thanks 

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MI5
Level 94: Supreme
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on ‎05-11-2024 11:12

on ‎05-11-2024 11:12

@Sharon_70 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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