Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! About paying bill

So my bill is due on the 11 th August can I pay it the day before? I no I usually pay earlier but will it still come out of bank as a direct debit

Pipstop78 by Level 3: Thinker
  • 1 replies
  • 0 kudos

Resolved! is O2 compatible with alexa

i see vodaphone and ee are compatible with alexa is O2 compatible as well?

stevieb by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Direct debit query

Hey guys. I was a bit short of cash this month so have paid off my phonebill with a credit card to clear it before the direct debit. How will this affect it next month? Will O2 take it as a direct debit or will they now start charging it to my credit...

Resolved! wrong number cut off

a few weeks ago i asked for one off my lines not to renew as it was due to end in july they said not a problem my main number has been cut off today will i get it back its linked to everything i do with my life i may seek compo for this also it...

dorcus24 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Help please! Sim card problems.

Help please. I received my new phone (iphone 12) and got a new sim card with it. Unfortunately the old phone (and old sim card) was used to make a couple of calls. Now my new phone with new sim card won't work. what do I do please? ThanksSusie

Susie12 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! International calla

HiI'm a little confused about the bolt on International calls for £3 as it tells you to look up your country you will be calling in which case mine is Ghana then it says 28p per min does that mean I'm paying £3 per month plus 28p per min? If so where...

Problems with Incoming and Outgoing Calls

Hi. I got a new sim-free phone yesterday (Xiaomi Mi 11 Lite 5g) and having issues both receiving and making calls with it. When someone tries to phone me, 9 times out of 10 it goes to voicemail, even though I am not using the phone and mobile recepti...

Resolved! Contact a guru

My phone has been cut off

Rwill by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Bank text messages not being received

Hi all, My wife and I recently moved from Sky to O2 and grabbed a great deal on iPhone 12 Minis. Problem comes with the porting of numbers where we can no longer receive verification codes from our banks. My wife also can't receive a verification cod...

burmz by Level 1: Joiner
  • 4 replies
  • 0 kudos