Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay a bill

Hi, I have left the country and closed my account with yourselves but have received a bill for £5. Please advise how I can settle this as I cannot call the UK and cannot log into my O2 app anymore

Billing

Is there any way you can refund my last bill and then take the payment from my new direct debit account I just set up

Resolved! eSIM

My eSIM is saying it’s expired as I deleted it by mistake

Resolved! How to change payment method

Why is it not easier to change the card I use to pay my direct debit for my sim only contract? It should be very easy …

Resolved! activate my sim

i want to activate my sim

my bill

My bill is showing as outstanding, bit I paid it on 24/10/24

Resolved! netflix paused

I have a netflix subscription through my phone bill and it has paused

Resolved! cancel

i have 2 airtime only contracts out of contract i want to cancel

Resolved! less data

hello hope your good- atm i get 150 data but only use 10 max a month can i change my deal to pay less for less data-i also have my own phone so just nee to pay for a normal amount of data and phone line thanks -also i wonder if you could let me know ...

Resolved! Living in Guernsey

I do not understand why I am charged for making calls in Guernsey - I have a bolt on - I can use my phone in Europe and England. I have had my account for over 20 years!

O2

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