Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Will I get my tablet

I’d like to know if I can still get my tablet that I ordered online as I’ve phoned up to do a security check and they said they’d ring me back but didn’t does that mean I still get my order through as no one is communicating with me

Changing a virgin sim to an O2 sim

I’m changing to an o2 sim from virgin sim and want to keep my number. Do I require a pac numb?

New Customer

Hi, I put a order through as a new customer yesterday morning and it asked me to pay a £350 upfront payment as otherwise I’d unlikely pass a credit check so I did this and had a email back saying they need more information and will be in touch within...

I'm paying £110 a month as a student, I literally cannot afford to do this anymore.

Last September my phone was stolen and I didn't have insurance. Since then I have been paying for both the phone and the SIM, as well as my new phone and SIM. I didn't have the option of purchasing a cheaper phone according to the woman in the shop. ...

data

how much data do i have on my mobile [REMOVED] [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts.

Resolved! Company discount

I work for NatWest and get 25% off my monthly airtime can you apply this to the new phone I have just ordered please

statement request

Hi there I need to find out how to get a statement for the 23 24 tax year sent through. Thanks Jim

Resolved! Cancel my contract

Hi I would like to cancel my contract which has recently ended the number ending 4497 please

Resolved! Request to Cancel O2 SIM Only Plan

Dear O2 Customer Service, I am writing to request the cancellation of my O2 SIM Only plan for the number [MOD EDIT: Personal info removed]. I have recently completed my one-year studies in the UK and have now returned to China. As I will no longer be...

Upfront was charged although my contract was declined

It states that we won't be charged before contract is finalized, I got charged , my contract was declined and my money was taken and not refunded .Tried to speak on the chat but tells me to use the my O2 app which I cannot access because I have no co...

O2

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