Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Signal issues for over a month

I've been using my o2 sim for just under 2 months now and the signal coverage must be the worst in the UK. I really regret ordering an o2 pay monthly sim, I only did it so save money as I have Virgin Media broadband. I tried to cancel the contract, b...

Resolved! USA call charges

HelloI made a call to the US this evening from the UK.I had WiFi Calling function on and I have the US covered with a zone 1 travel bolt on. So why was I charged £10 for this call. I thought using WiFi was the way to avoid these charges.I am heading ...

Cant switch on sim

My sim doesn’t switch on it comes as emergency only. Cannot pay bill through phone or receive a text to pay online either.

I have been charged multiple times

hello I have been charged multiple times on my card , I usually do monthly tarrif and I have recently changed my card , it didn't charge me so I had to top up but I still didn't get my tarroff , so now I have £30 on my account balance and I managed t...

Resolved! Esim

I accidentally deleted my eSIm

Resolved! PAYMENNT DATE

Hi, I am looking to change the date my bill comes out on

Resolved! Cancel my contract

I would like to cancel my contract that i had set up along side virgin media i dont use the sim and im being charged too much i cant affor it can you help me please

Incorrect Charge for Cancelled SIM Card Order

Hi there, I ordered a volt sim card. now i cancelled the order and have not received the sim card nor have i used it, but i am being charged. why am i to pay the amount? please explain. Moreover, i can't even email back. What kind of customer service...

Resolved! Trying to get old number ported across

Been trying with O2 to move my number from 3 mobile to O2 since the 1st of September with no luck keep going round in circles with O2 and on my 3rd pac code any ideas how to get round this

I have no SIM.

I have no SIM, unable to make contact because my landline is not working, how can I get my SIM back?

O2

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