Adding Pay Monthly Sim to existing contract

[Cat8]

Hi, I want to get a pay monthly Sim for my son to go in an old phone, can I just buy one here and add to my existing contract without changing my number etc? Thanks Catherine

[Cleoriff · Accepted solution]

@Cat8 

Just look at the sim only deals for your son.

As long as you don't upgrade, your number will stay the same. He can use the new sim in his phone.

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P18M 

Easier though, to go instore and explain exactly what you want to do.

Or call O2 on any of the numbers in this guide Guide: Coronavirus Community Help and Support 

[Cat8]

Thanks Cleoriff,
I've bought the £10 per month Sim only deal and stated I didn't want to change my number! I hope to just put the new sim in the old phone and pay the extra £10 a month for him! 🤞

[MI5]

@Cat8 

Sounds like you've upgraded your sim. 
I'd call customer service to check. 
Numbers here Guide: Coronavirus Community Help and Support 

[Cleoriff]

@Cat8 

You will be able to pay for it from your bank account if you look at this in My O2 (Once you receive the sim)

[O2Sophie]

Hi, Cat8, have you been given a new number for the sim only?

[Cat8]

Yes, I think I'll give customer services a call to check what I've done! 🥴

[O2Sophie]

It sounds like you've added another account for your son. So you should be able to see them both in your myo2 account. Possibly not just yet as the account is still being set up.

[MI5]

It sounds like it @Cat8 

customer service will sort it for you.