Balance

Jancsik800207 · ‎02-08-2020

I'd like to withdraw my balance.

Cleoriff · ‎02-08-2020

Have you overpaid?

Has your contract ended?

Not sure what balance you are talking about really.

Either way, if you have monies owing to you from O2, you need to contact them. All numbers in this guide Guide: Coronavirus Community Help and Support and Guide: How to find help & contact O2

Veritas Numquam Perit

MI5 · ‎02-08-2020

@Jancsik800207

You need to call customer service to request a transfer to your bank account Guide: Coronavirus Community Help and Support

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jancsik800207 · ‎02-08-2020

When I bought the phone, I paid a £ 450 deposit. What O2 gave me back now. I want to take it out.

MI5 · ‎02-08-2020

Do as I said above @Jancsik800207

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carpredirm98 · ‎02-08-2020

My contract has not ended, this withdrawal may only be for business customers only.

Cleoriff · ‎02-08-2020

@Carpredirm98

Your query was answered on your own thread here https://community.o2.co.uk/t5/Other-Products-and-Services/Balance/m-p/1377409

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