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[Denise1970]

Hi can I have a little help with the following please

- I have a new phone so don't need a new one.
- I have been speaking to my son in law and he was saying that he is paying £10.93 per month for 18GB data and unlimited calls and texts.
- my grandchild is paying a £10 rolling contract for 10GB data and unlimited calls and texts.
- you only need 5GB of data at max. So hoping the monthly cost can reflect that.
- I am a Virgin media customer too and have Volt which you thought would give me discount.

Thank you

[Enlli]

Not quite sure what you are asking. 

Any pay monthly account will make you eligible for Volt which would double your data allowance on O2 when you apply.

So, provided you are out of contract you could get a tariff with less data but still get it doubled. 

[Bambino]

@Denise1970 This is not O2. This is a customer community. If you want to discuss the plan you're on you need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255