on 10-11-2017 01:47
on 10-11-2017 01:47
I accidentally placed a Pay monthly Sim only contract online. I got order details and stated that SIM card will be delievered via mail.
I dont want to sign up with this contract and amount debited fromm my account.
Refund?
Solved! Go to Solution.
on 10-11-2017 03:36
on 10-11-2017 03:36
on 10-11-2017 06:22
on 10-11-2017 06:22
Hi @Anonymous As said above you have 14 days to return goods within the cooling off period
All info here in the Change of Mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
Veritas Numquam Perit
on 13-11-2017 12:15
on 13-11-2017 12:15
You'll be fine if you follow the above advice @Anonymous but please let us know if you have any further questions.
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