cancel
Showing results for 
Search instead for 
Did you mean: 

Accessing my account

Lily_Jamieson
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there, 

I have relocated and would like to cancel my subscription with O2 after a year and a half of a very pleasant experience and happy customer. I tried to log into my account but because I’m not longer in the UK, I could not access my account as I can’t receive the text to verify. 
Please could you assist me with either accessing my account via email verification or assist me in cancelling my subscription.

My email address is (REMOVED) and my phone number that’s linked to this account is 

(REMOVED)

 

Would like to get this sorted ASAP.

 

kind regards,

Lily Rose Jamieson

Message 1 of 2
116 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 69: Guiding Light
  • 8890 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

Ways to cancel here

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 2
113 Views
1 REPLY 1

Enlli
Level 69: Guiding Light
  • 8890 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

Ways to cancel here

Guide: Cancelling Your Contract 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
114 Views