Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! End of contract

If finished paying for my device how do I stop the contract completely?

Resolved! Sim swap

Hi,i recently called about getting a contract and I’ve received the SIM card but I still need to call again to change the number over from my old sim, also I would like to know if the payment date will be the day I activate this sim or the next billi...

Payments

My first payment was £18.60 but the direct debit was cancelled so I paid for it on the app now they have put a bar on my service I've paid the same day it was due now they have put a bar on my service and they want me to pay again so that means I wil...

O2 (Business) reception noticeably worse than O2 (Consumer) - any solution?

Hi - I'm a sole trader and have had a 02 business account for over 10 years. My wife and children have O2 consumer accounts.We all have new (or new-ish) iPhones.Over the past couple of years I've noticed that if I'm in city area on a busy day (we liv...

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Call me

Resolved! Contract

Tried to do a contract money has been taken but wasn’t accepted for it so I need my money back it’s not fair to take money then not give back if not accepted

Resolved! Possible scam text

Hi,Could you advise if this is a scam? I received a text from this number: +447369248654With the following message: O2:Your O2 Mobile SIM Contract(s) will be disabled, due to failure to accept our Terms of Use. Log on to MyO2: https://terms02.com to ...