Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 406219 Views
  • 2 replies
  • 2 kudos

Resolved! Suspicious activity

Recent bill 19£, usually 10£. Suspicious calls to Armenia on the 9th October

She1la by Level 1: Joiner
  • 905 Views
  • 2 replies
  • 0 kudos

phone payment

why am i paying for my phone that i payed off on 20/05/2022

moonst by Level 1: Joiner
  • 562 Views
  • 2 replies
  • 0 kudos

Resolved! New phone

Can I just get phone and keep my tariff as my phone is worn out

Resolved! payment

i need to change my payment date can you help please

Order cancellation

I upgraded my phone and enrolled in a new plan on the 5th of October. I chose click and collect, however there was an IT problem with the delivery and the people from the store couldn't release the phone. After many tickets raised to IT the problem c...

SergioDM by Level 1: Joiner
  • 714 Views
  • 3 replies
  • 0 kudos

Resolved! lost sim

I have lost my sim card while abroad and need a new sim with the same number if possible

Bill

Hi there, I recently moved my number from O2 to EE and closed down my services with O2. I was paying a monthly fee on a sun only deal. I have just received a bill for over £300 and am shocked that you are charging me this for leaving. Can you please ...

RupertG by Level 1: Joiner
  • 310 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

I have bought a new phone and swapped my current number with the new sim but I didn't want to do that can it be reversed